Document Security Policy

Your documents are protected with privacy, confidentiality, and secure handling.

Last Updated: July 9, 2026

At Mitsty, we understand that the documents you upload may contain personal, educational, financial, legal, or business information. Protecting your privacy and ensuring the security of your documents is one of our highest priorities.

This Document Security Policy explains how your files are handled from upload until permanent deletion.

Our Commitment

  • Protect the confidentiality of your uploaded documents.
  • Use files only for fulfilling your print order.
  • Restrict access to authorized personnel and approved partners.
  • Automatically delete uploaded documents after successful delivery.
  • Never sell, share, advertise with, or use your documents for AI model training.

Secure Document Upload

When you upload a document to Mitsty:

  • Your file is transmitted using secure communication protocols.
  • The file is stored only for processing your order.
  • Every upload is securely linked to your account and order.

How Your Documents Are Used

Your documents are used only to:

  • Process your printing request.
  • Generate printed copies.
  • Package and deliver your order.
Your files are never used for:
  • Marketing campaigns
  • Advertising purposes
  • Data mining
  • Artificial Intelligence (AI) model training
  • Sharing with unauthorized individuals or organizations

Access to Your Documents

Access is strictly limited to authorized personnel and approved print partners involved in processing your order. Access is granted only when necessary to complete printing and delivery.

Automatic Document Deletion

To protect your privacy, uploaded documents are automatically deleted from our systems within one (1) hour after successful delivery of your order.

Manual Document Deletion

Where available, you may manually delete uploaded documents from your account before the automatic deletion process.

Confidential Documents

Customers frequently print sensitive documents such as:

  • Government applications
  • Identity documents
  • Educational certificates
  • Legal documents
  • Medical records
  • Financial statements
  • Business reports
  • Employment documents
We encourage you to carefully review your files before uploading and upload only the documents required for printing.

Data Storage

Documents are retained only for the time necessary to:

  • Process your order.
  • Complete printing.
  • Deliver your documents.

After the retention period, uploaded files are permanently removed from our active systems.

Payment Information

Mitsty does not store your debit card, credit card, CVV, or UPI PIN information. Payments are securely processed by trusted third-party payment providers.

Customer Responsibilities

  • Upload the correct version of your document.
  • Keep your account password confidential.
  • Provide an accurate delivery address.
  • Log out when using shared or public devices.
  • Report any suspected unauthorized account access immediately.

Security Limitations

Although Mitsty implements reasonable administrative, technical, and organizational safeguards, no online service or electronic storage method can guarantee absolute security.

We continually improve our security practices to minimize risk.

Policy Updates

This Document Security Policy may be updated from time to time to reflect legal requirements, operational improvements, or enhanced security practices.

Contact Us

Mitsty
Operated by Violavizn Technologies (OPC) Private Limited

Email: mitstyservices@gmail.com

Phone: +91 86680 08806

Address:
1/250, OMR Road,
Sengnamal,
Thaiyur,
Chengalpattu – 603103,
Tamil Nadu, India.