Privacy Policy

Last Updated: July 9, 2026

Mitsty ("we", "our", or "us") is operated by Violavizn Technologies (OPC) Private Limited. We are committed to protecting your privacy and ensuring the security of your personal information.

By using our website, mobile application, or services, you agree to the collection and use of information described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Name
• Mobile Number
• Email Address
• Delivery Address
• Billing Information
• Uploaded Documents and Files
• Order History
• Payment Transaction Details (excluding card details)
• Device Information
• IP Address
• Browser Type
• Cookies and Analytics Data

2. How We Use Your Information

• Process printing orders
• Deliver printed documents
• Verify your identity
• Process payments
• Send order updates and notifications
• Respond to customer support requests
• Improve our services
• Prevent fraud and unauthorized activities
• Comply with legal obligations

3. Document Privacy

4. Payment Information

Payments are processed through trusted third-party payment gateways. Mitsty never stores your debit card, credit card, CVV, or UPI PIN information.

5. Sharing of Information

Your information may be shared only when necessary with:

• Printing partners
• Delivery partners
• Payment gateway providers
• Technology service providers
• Government authorities when legally required

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, loss, or disclosure.

While we follow industry best practices, no electronic storage or transmission method is completely secure.

7. Cookies

Cookies help us:

• Keep you logged in
• Remember your preferences
• Improve website performance
• Measure traffic and usage
• Enhance user experience

You can disable cookies through your browser settings, although some website features may not function properly.

8. Your Rights

You may:

• Access your personal information.
• Update your account details.
• Request correction of inaccurate information.
• Delete uploaded documents where available.
• Contact us regarding your personal data.

9. Children's Privacy

Our services are not intended for children under the age of 18 without the supervision of a parent or legal guardian.

10. Changes to this Policy

We may revise this Privacy Policy from time to time. Any updates become effective immediately after they are published on this website.

11. Contact Us